TERMS AND CONDITIONS
1. BOOKING
ALL BOOKINGS SHOULD BE ARRANGED THROUGH THE MANAGER AT GUNTHORPE HALL. THEY SHOULD BE CONFIRMED IN WRITING BY COMPLETING AND RETURNING THE BOOKING FORM TOGETHER WITH A DEPOSIT OF 30% OF THE TOTAL RENTAL. NO CONTRACT WILL EXIST BETWEEN YOU AND US UNTIL WE HAVE CONFIRMED YOUR BOOKING IN WRITING. SHOULD YOU LATER CANCEL YOUR BOOKING, CANCELLATION CHARGES WILL BECOME PAYABLE AS SET OUT BELOW. WE RESERVE THE RIGHT TO REFUSE A BOOKING WITHOUT GIVING ANY REASON. YOUR SIGNATURE ON THE BOOKING FORM WILL BE TAKEN AS CONFIRMATION OF YOUR AND YOUR PARTY’S UNDERSTANDING AND ACCEPTANCE OF THE FOLLOWING TERMS.
2. PAYMENT OF THE BALANCE
THE BALANCE OF RENTAL IS DUE TWO MONTHS PRIOR TO ARRIVAL. FOR BOOKINGS MADE WITHIN TWO MONTHS OF ARRIVAL, THE FULL RENTAL IS DUE WHEN THE BOOKING IS MADE. IF THE BALANCE IS NOT RECEIVED BY US BY THE DUE DATE, WE RESERVE THE RIGHT TO CANCEL THE BOOKING AND CANCELLATION CHARGES WILL APPLY.
3. CANCELLATION BY YOU
ANY CANCELLATIONS MADE MUST BE IN WRITING. THE CANCELLATION WILL TAKE EFFECT FROM THE DAY THE WRITTEN CONFIRMATION IS RECEIVED. THE FOLLOWING CHARGES WILL BE PAYABLE DEPENDING ON WHEN THE NOTIFICATION OF THE CANCELLATION IS RECEIVED:
NOTICE LONGER THAN THREE MONTHS BEFORE ARRIVAL – DEPOSIT FORFEITED – PLUS THE BALANCE OF RENTAL IF THE PROPERTY CANNOT BE RE-LET FOR THE HIRE PERIOD.
NOTICE WITHIN THREE MONTHS OF ARRIVAL DATE – 100% OF TOTAL BOOKING COST.
THE CANCELLATION CHARGES APPLY TO THE PROPERTY RENTAL ONLY. THOUGH WE WILL DO OUR BEST TO RE-LET THE ACCOMMODATION, IT IS A CONDITION OF BOOKING THAT THE RENT WILL BE PAYABLE IF RE-LETTING CANNOT BE ARRANGED. THE ABOVE CANCELLATION CHARGES ALSO APPLY IF THE BOOKING IS CANCELLED BY US DUE TO NON-PAYMENT OF THE BALANCE.
4. ALTERATIONS AND CANCELLATIONS BY US
THOUGH IT IS UNLIKELY THAT WE WILL HAVE TO MAKE ANY CHANGES TO CONFIRMED ARRANGEMENTS, IT DOES OCCASIONALLY HAPPEN, AND WE WILL ADVISE YOU AT THE EARLIEST POSSIBLE DATE. IF FOR ANY REASON WE ARE UNABLE TO PROVIDE YOU WITH THE PROPERTY YOU HAVE BOOKED, WE WILL CANCEL THE BOOKING AND REFUND THE AMOUNT PAID TO US FOR THE PROPERTY. WE WILL NOT BE LIABLE FOR ANY FURTHER OBLIGATIONS OR CLAIMS BY THE CLIENT.
5. NUMBER OF GUESTS
THE NUMBER OF GUESTS STAYING MUST NOT EXCEED THE MAXIMUM NUMBER OF SLEEPING PLACES INDICATED IN THE SLEEPING PLAN EXCEPT IN THE CASE OF INFANTS (UNDER TWO YEARS). SHOULD WE FIND THAT THE NUMBER OF PEOPLE STAYING AT THE PROPERTY EXCEEDS THAT ON THE BOOKING FORM WE MAY, AT OUR ABSOLUTE DISCRETION, ASK YOU AND YOUR PARTY TO VACATE THE PROPERTY FORTHWITH. NO CAMPING IS PERMITTED IN THE PROPERTY GROUNDS.
6. ARRIVAL AND DEPARTURE TIMES
LEAD GUESTS SHOULD ARRIVE FROM 3.00PM ONWARDS. ALL ACCOMMODATION SHOULD BE VACATED BY A MUTUALLY AGREED TIME WITH MANAGEMENT FOR THE DAY OF DEPARTURE. THIS DEPARTURE TIME WILL BE AGREED PRIOR TO A GROUP’S STAY.
7. CLEANING
ACCOMMODATION AT GUNTHORPE HALL WILL BE CLEAN AND TIDY ON ARRIVAL. GUESTS ARE REQUESTED TO RESPECT THE FURNITURE AND EFFECTS AT ALL TIMES AND TO LEAVE THE ACCOMMODATION IN GOOD ORDER AND CLEAN THROUGHOUT AT THE END OF THE PERIOD.
8. BEHAVIOUR
THE PERSON SIGNING THE CONTRACT IS RESPONSIBLE FOR THE CORRECT AND DECENT BEHAVIOUR OF HIS/HER PARTY. SHOULD YOU AND YOUR PARTY NOT BEHAVE IN SUCH A MANNER WE MAY, AT OUR ABSOLUTE DISCRETION, ASK YOU AND YOUR PARTY TO VACATE THE PROPERTY.
9. STAFF
SOME STAFF SERVICE MAY BE AVAILABLE AT AN EXTRA CHARGE. THIS SHOULD BE ARRANGED IN ADVANCE, ALTHOUGH SUCH SERVICE CANNOT BE GUARANTEED.
10. OIL AND ELECTRICITY
OIL AND ELECTRICITY ARE METERED AND WILL BE CHARGED AS USED. COAL AND LOGS FOR THE OPEN FIRES AND STOVES ARE PROVIDED FREE OF CHARGE.
11. BED LINEN AND TOWELS
FOR GUNTHORPE HALL, WING HOUSE AND GROOMS FLAT ALL BED LINEN AND TOWELS ARE SUPPLIED. THESE ARE INCLUDED IN THE RENTAL UNLESS OTHERWISE STATED. GUESTS CAN BRING THEIR OWN TOWELS BY PRIOR ARRANGEMENT IF THEY SO WISH.
TWO TRAVEL COTS ARE AVAILABLE TO HIRE ON REQUEST AT A SMALL FEE.
12. BREAKAGES AND DAMAGE
GUESTS ARE REQUESTED TO REPORT ANY DAMAGE OR BREAKAGES TO THE CONTENT OF THE ACCOMMODATION AND ARE ASKED TO PAY FOR SUCH WITHIN THE FINAL INVOICE. ALL BROKEN PIECES OF ANY ITEM SHOULD BE RETAINED SAFELY.
13. PHOTOGRAPHY AND FILMING
PHOTOGRAPHS AND FILM TAKEN AT GUNTHORPE HALL CANNOT BE USED OR SOLD FOR PROFIT WITHOUT PRIOR AUTHORISATION IN WRITING FROM US.
14. VALUABLES
ANY VALUABLES LEFT AT THE PROPERTY ARE SO LEFT AT YOUR OWN RISK. GUNTHORPE HALL WILL NOT ACCEPT RESPONSIBILITY FOR THEIR LOSS.
15. ADVANCED CHARGES
CHARGES FOR SERVICE AND CATERING WILL BE ASSESSED AND INVOICED AT 80% PRIOR TO ARRIVAL. PAYMENT MUST BE MADE TWO MONTHS PRIOR TO ARRIVAL. ANY OUTSTANDING BALANCE WILL BE INVOICED AFTER DEPARTURE.
16. PETS
DOGS ARE NOT PERMITTED IN THE HALL.
DOGS CAN BE ACCOMMODATED IN WING HOUSE UP TO TWO AT ANY ONE TIME AT £15 PER DOG. THE DOG REMAINS THE RESPONSIBILITY OF THE OWNER, WHO MUST ENSURE THAT IT IS UNDER CONTROL AT ALL TIMES AND NOT LEFT UNATTENDED. DOGS ARE NOT ALLOWED ON THE FURNITURE IN THE ACCOMMODATION. THEY MUST BE KEPT ON LEADS IN THE GARDENS AND ARE NOT PERMITTED IN ANY SURROUNDING PADDOCKS TO THE HALL. GUESTS ARE ASKED TO CLEAN-UP AFTER THEIR DOGS. ALL DOGS MUST BE PRE-BOOKED PRIOR TO YOUR STAY WITH DETAILS AS PER BOOKING FORM.
17. LIABILITY
THE USE OF AMENITIES IN THE ACCOMMODATION AND GROUNDS IS ENTIRELY AT THE RISK OF THE GUESTS. NO LIABILITY IS ACCEPTED FOR ANY INJURY, LOSS OR DAMAGE TO GUESTS AND/OR THEIR BELONGINGS, DAMAGE BY OR TO ANY THIRD PARTY OR FOR DAMAGE TO ANY MOTOR VEHICLE OR ITS CONTENTS.
18. PARENTAL RESPONSIBILITY
ALL CHILDREN SHOULD BE GIVEN SUITABLE SUPERVISION BY PARENTS OR GUARDIANS, BOTH IN THE PROPERTY AND THE GUNTHORPE HALL GROUNDS.
19. MAINTENANCE / INSPECTION BY OTHERS
THERE ARE RESIDENT STAFF WITHIN THE GUNTHORPE HALL COMPLEX. THE HALL IS A WORKING ESTABLISHMENT, AND AS SUCH, ONGOING MAINTENANCE OF THE HALL AND GROUNDS MAY BE UNDERTAKEN BY OUR STAFF DURING YOUR STAY. POTENTIAL FUTURE GUESTS MAY ALSO WISH TO VIEW PART OF THE ACCOMMODATION DURING YOUR STAY. WE WILL ADVISE YOU IN ADVANCE OF ANY SUCH PROPOSAL AND RESERVE THE RIGHT OF LIMITED ACCESS FOR THESE PURPOSES. WE UNDERTAKE TO CAUSE AS LITTLE INCONVENIENCE AS POSSIBLE.
20. VAT
ALL PRICES QUOTED INCLUDE VAT. VAT REG. NO. 676 7895 54.
21. LAW – JURISDICTION
THESE CONDITIONS AND ANY CONTRACT TO WHICH THEY APPLY ARE GOVERNED IN ALL RESPECTS BY ENGLISH LAW AND THE ENGLISH COURTS ONLY SHALL HAVE JURISDICTION IN RELATION TO ANY CLAIM OR DISPUTE ARISING OUT OF, OR CONNECTED WITH THEM. WE APOLOGISE IF ALL THIS IS FORMAL BUT WE NEED TO COVER CERTAIN LEGAL ASPECTS.